STL Flight Training Privacy Policy
This Privacy Policy explains how STL Flight Training ("we," "us," or "our") collects, uses, and discloses information about you when you interact with our website, mobile applications, and other online services (collectively, the "Services"), or when you otherwise provide information to us.
1. Information We Collect
Personal Information:
Contact Information: Name, email address, phone number, mailing address.
Demographic Information: Date of birth, age, gender (optional).
Flight Training Information: Flight training records, certifications, medical information (with your consent).
Communication Preferences: Email and SMS preferences.
Financial Information: Payment information (credit card details, bank account information) for flight training services.
Usage Information: Information about your use of our Services, such as your browsing history, search history, and interactions with our website.
Device information, such as your IP address, browser type, and operating system.
2. How We Collect Information
Directly from You: We collect information directly from you when you:
-Register for flight training.
-Contact us with inquiries.
-Make a purchase.
-Fill out forms or surveys.
-Communicate with us through email, phone, or chat.
Automatically: We may automatically collect certain information about your device and your use of our Services, such as your IP address, browser type, and operating system.
3. How We Use Your Information
Provide and Improve our Services: We use your information to provide and improve our flight training services, including scheduling flights, processing payments, and communicating with you about your training.
Communicate with You: We use your contact information to communicate with you about your flight training, respond to your inquiries, and provide customer support.
Email Communications: We may use your email address to send you newsletters, special offers, reminders, and other relevant information about our flight school. You can opt-out of receiving marketing emails at any time by clicking on the "unsubscribe" link in the email.
SMS Communications: We may use your phone number to send you SMS messages for appointment reminders, urgent notifications, and special offers. You must explicitly consent to receive SMS messages from us. You can opt-out of receiving SMS messages at any time by replying "STOP" to the message.
Improve our Services: We use your information to analyze how our Services are used, identify areas for improvement, and develop new products and services.
Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations.
4. Sharing Your Information
We may share your information with:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, email marketing platforms, and data analytics providers.
Business Partners: We may share your information with our business partners, such as flight instructors and other aviation service providers, to fulfill your flight training needs.
Legal and Law Enforcement: We may disclose your information to law enforcement or other authorities if required by law or in response to a valid legal request.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.
6. Your Choices
Opt-Out of Marketing Communications:
Email: You can opt-out of receiving marketing emails at any time by clicking on the "unsubscribe" link in the email.
SMS: You can opt-out of receiving SMS messages at any time by replying "STOP" to the message.
Access and Control: You may have the right to access, update, or delete your personal information. You can exercise these rights by contacting us using the contact information below.
7. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
(618) 670-5782
Effective Date: 12/18/2024